NPOwer
Supporting the Mental Health of NPOs in South Africa
NPOwer is a first-of-its-kind NPO Mental Health Support Programme and 24-hour toll-free Mental Health and Psychosocial Support Helpline staffed by a team of dedicated counsellors. The Helpline offers FREE Mental Health care and support to NPO leaders, staff and volunteers, as well as capacity building workshops on NPO-related issues.
Our services
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Key Functions of NPOwerSA / 24-Hour HelplineThe NPOwer Helpline is operational 7 days a week, 24 hours a day, offering free telephonic counselling, containment, information, and referrals to callers nationwide.The Helpline is manned by a team of dedicated counsellors and the aim is to assist NPOs with Mental Health related issues which include coping with personal stress, mental illness, and any other emotional issues. The free telephone counselling is provided in various languages.SADAG counsellors utilise the counselling method of Counsel–Contain–Refer, applying a combination of Rogerian and Solution-focused counselling principles, with follow-up coordinated case management and maintenance support given to all callers.Our key services include:- 24 Hour Helpline, manned by dedicated counsellors 7 Days A Week, 365 days a year
- FREE telephonic counselling
- Crisis intervention
- Follow up calls & case management
- Nationwide referrals and Resources
- Mental Health related information, handouts & brochures
- Monthly support group - Meetings are held every second Friday of the month
- Monthly webinars on relevant topics
- Group, or Individual Debriefings
- Capacity Building Workshops
- Mental Health related talks
- Mental Health care pack
- Website of resources available FREE to all non-profit workers, staff or volunteers
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Debriefing and Counselling SessionsTrauma is the lasting emotional response that often results from living through a distressing event. Experiencing a traumatic event can harm a person's sense of safety, sense of self, and ability to regulate emotions and navigate relationships.
Often the work of those in the non-profit sector is supporting people in a time of need and can include helping communities rebuild themselves after a natural disaster, helping a family through tough economic times or helping individuals overcome challenging circumstances like addiction, unemployment, damaging relationships and such. Because of the nature of the work non-profits do, staff members and volunteers are often exposed to trauma daily and often experience secondary trauma.
Trauma debriefings (either one-on-one or in group settings) provide a safe, open, and non-judgmental space and enable participants to share their initial reactions and emotions following a critical incident. Trained Trauma Counsellors conduct these sessions on behalf of NPOwer to anyone from the non-profit community.
Debriefing sessions are confidential, case-managed, and guided with empathy and support.
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Support Group and Coffee ConnectNPOwer Support Group Meetings
Being part of the non-profit sector can at times feel isolating, demanding and overwhelming. The NPOwer Support Group meetings offer a safe space to share and voice experiences, feelings, and discuss some of the challenges that NPOs encounter on a daily basis. Since it was launched in late 2021, attendance at the monthly meetings has grown each month with new and old members joining from a wide variety of organisations across the country.The NPOwer Support Group is a source of empathetic understanding and a nonjudgmental environment where members have a voice and learn to take control of their situations. The Support Group meets on the second Friday of each month and provides a safe space to discuss, reflect, and lean on one another for support. In order to create more awareness of the Support Group, as well as to promote and increase attendance, a mini newsletter is sent out to the NPOwer mailing list highlighting the theme for that month’s Support Group meeting. In addition, we send out recurring SMSs leading up to the event reminding attendees to register and join the meeting. -
NPOwer Coffee Connect with an NPO
Join NPOwer on the last Monday of every month at 12pm for the next NPOwer Coffee Connect Session.Grab your cup of Coffee or Tea and join us via our @NPOwerSA Facebook page where we will be spotlighting the excellent work of these organizations and learn more about how they navigate their Mental Health while working in the NPO Sector, as each guest shares the different challenges they may be facing and how they overcome the challenges.Don't want to miss this important Live Chat if you are part of the NPO sector and are looking to network & learn, click the link on our Facebook Page
About us
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NPOwer
NPOwer is a first-of-its-kind NPO Mental Health Support Programme and 24-hour toll-free Helpline that offers FREE Mental Health care and support to all NPOs, NGOs, and NPCs in South Africa.
The NPOwer programme includes a dedicated 24-hour NPO Mental Health and Psychosocial Support Helpline manned by a team of dedicated counsellors. The programme also includes capacity workshops on NPO-related issues. The Toll-Free NPOwer helpline is LIVE and is open 24 hours a day, 7 days a week, 365 days a year with counselling available in all 11 official languages.
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NPOwer
This initiative sees Tshikululu Social Investments partnering with SADAG (South African Depression and Anxiety Group). We offer services to all NPOs, NGOs, and NPCs in South Africa
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NPOwer
